Summaries of the Chapters
Chapter 1: What is Process mention?
Chapter2: The Psychodynamics of the Helping Relationship
Chapter3: vigorous Inquiry and listening as Status-Equilibrating process
Chapter4: the concept of Client
Chapter5: Deciphering Hidden forces and processes
Summaries of the Chapters
Chapter 1: What is Process Consultation?
The Process Consultation: the psychological and affable process involved in consulting.
Models of consultation and the tacit assumptions on which they rest: Consultation and helping process can be distinguished best by analyzing the tacit assumptions they make nearly the client, the nature of help, the role of the consultant, and nature of the ultimate reality in which the client and the consultant operate.
incessantly try to be helpful
Consultation is providing help. Every pinch should be perceived as helpful.
Always stay in touch with the current reality
Every contact with anyone in the client system should provide diagnostic learning to both the client and to the consultant.
Model1: The purchase of information or expertness model selling and telling
The key points of winner:
1.the manager has right diagnosed his own needs
2.he has correctly communicated those needs to the consultant
3.
he has accurately assessed the capabilities of the consultant to provide the information or service
4.he has thought process through the importations of having the consultant gather such information, or the consequence of implementing the changes that the information implies or that maybe recommended by the consultant
5.there is an orthogonal reality than can be objectively studied and bring down to knowledge that will be of use to the client.
Access your ignorance
chequer to disguise what I know from what I know from what I assume I know, from what I truly do non know.
Model2: Doctor patient model - The key point of success:
1.the client has accurately identified which person, group, or department is,...If you lack to get a full essay, order it on our website: Ordercustompaper.com
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