Southwest Airlines: A Case Analysis ORGANIZATIONAL ANALYSIS It is evident that the superior strength that Southwest Airlines has is its financial stability. As known in the US flight path industry, Southwest is one of those flight path businesss who are systematically earning profits despite the problems the industry is facing. With such stability, the corporation is fit to make decisions and adjust policies, which other heavily burdened airlines may not be able to imitate. Having a execrable measuring rod of toll in their operations is one of the contributing factors in Southwest Airlines financial success. Such blue cost place of the corporation is brought about by an effective strategy. Southwest uses solo one type of aircraft the fuel-efficient Boeing 737. This tactic keeps training and maintenance be down. Moreover, the no-frills approach to customer service contributed to the low cost of operations for Southwest. The airline does not serve meals on board, and in that location are no luxurious or first configuration seats offered. Services like these have been seen by the airline as unnecessary for an airline that provides a short-haul trip from metropolis to city.
By these, Southwest were able to offer low charge tickets to customers, which was good for the company because most citizenry would prefer to go without those services mentioned if it meant for cheaper ticket price. Even though Southwest offers no-frills, there is still a high degree of customer felicity that continuously builds customer loyalty for the company. As mentioned, Southwest offers low prices on their airplane tickets. Also, Southwest is renowned in the airline industry for its short turnaround time on arrivals and departures. And since peoples biggest concern nowadays is money and time, having low price airline tickets to cater their traveling needs in a shorter head of time will surely satisfy them. Moreover, aside from the low prices offered, what attracts to customers is Southwests way in dealing with them. The... If you exigency to get a full essay, order it on our website:
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